Deployment patterns

Patterns, not promises.

A class of system we know how to build, integrate and govern, and the dimensions we measure.

Membership organizations

AI Voice Receptionist

An intelligent first point of contact that answers, understands, retrieves and completes, then hands off to a person when it should.

ConverseUnderstandAct

See the pattern

Higher education

Institutional Knowledge Agent

Answers drawn from the institution’s own documents, cited back to the source, scoped to who is asking.

UnderstandActOrchestrate

See the pattern

Operations-heavy enterprises

Service Request Routing

Requests captured, understood and routed to the right queue in the systems of record, with the status visible to the requester.

ConverseActOrchestrate

See the pattern

Healthcare administration

Document Intake & Processing

Documents received, read, validated and filed into the right system, with anything uncertain flagged for a person.

UnderstandActOrchestrate

See the pattern

1. AI Voice Receptionist: An intelligent first point of contact that answers, understands, retrieves and completes, then hands off to a person when it should.
2. Institutional Knowledge Agent: Answers drawn from the institution’s own documents, cited back to the source, scoped to who is asking.
3. Service Request Routing: Requests captured, understood and routed to the right queue in the systems of record, with the status visible to the requester.
4. Document Intake & Processing: Documents received, read, validated and filed into the right system, with anything uncertain flagged for a person.